LumiDays 服務條款（Terms of Service）

版本：1.0 生效日：2026-07-11 最後更新：2026-10-08

本條款以英文與繁體中文提供，兩版內容力求一致。於適用法律允許的範圍內，若兩版有出入，以英文版為準；中文版為便利翻譯。

序言：請先閱讀

歡迎使用 LumiDays（以下稱「本服務」或「App」）。本服務由 LumiArc LLC（一家美國華盛頓州有限責任公司，主要營業地位於美國華盛頓州西雅圖，以下稱「我們」「LumiArc」或「LumiDays」）提供。

LumiDays 是一款為新手爸媽打造的 AI 育兒陪伴 App：您可以記錄寶寶的成長時刻、閱讀每日陪伴內容，並與 AI 陪伴聊聊育兒路上的大小事。

💛 我們不會做的事（見第 3.6 條）：我們不會將您與 AI 的對話、孩子的紀錄或照片用於廣告或行銷；不會公開展示、出售或出租它們；我們也不會用於訓練 AI 模型。

本服務條款（以下稱「本條款」）構成您與 LumiArc LLC 之間具有法律拘束力的協議。 當您建立帳號，或以任何方式使用本服務時，即表示您已閱讀、理解並同意受本條款拘束。我們的《隱私政策》及（於適用時）《消費者健康資料隱私政策》說明我們如何處理個人資料與消費者健康資料。若您不同意本條款，請勿使用本服務。

⚠️ 重要醫療免責聲明（詳見第 6 條）：LumiDays 裡的 AI 陪伴是 AI，不是真人，也不是醫療專業人員。LumiDays 提供的所有育兒資訊與 AI 回覆僅供一般參考與情緒陪伴之用，並非醫療、心理、法律或其他專業建議，不能取代合格醫師、兒科醫師或其他專業人員的診斷與治療。如遇緊急狀況，請立即撥打當地緊急電話或前往就醫。

⚠️ 仲裁與集體訴訟豁免（詳見第 11.3 條）：本條款含一項具拘束力之個別仲裁條款，以及一項集體訴訟豁免——這表示除法律另有規定外，您與 LumiArc 之間的爭議將以個別仲裁解決，而非於法院進行陪審團審判或集體訴訟。您得於首次接受本條款後 30 天內選擇退出（opt out）此仲裁條款（詳見第 11.3 條）。

1. 服務說明

1.1 LumiDays 是一款主要為成年家長與法定監護人設計的行動應用程式；家長／監護人得邀請其他信任之成年人加入私密的家庭空間。本服務供符合資格之成年使用者：

記錄與保存孩子的成長時刻（「時光記錄」／Timeline）；
在日常紀錄功能中，選擇保存照護紀錄，並得請 AI 陪伴將照護筆記整理成草稿供其確認；
接收由本服務提供的每日陪伴內容與育兒參考資訊；
就育兒相關話題，與本服務的 AI 陪伴進行對話；
以「家庭」為單位，邀請其他信任之成年人依其角色一同參與上述功能。

1.2 本服務的內容與功能可能隨時調整、新增或移除。 我們持續改善產品；部分功能可能為測試版本、限特定方案適用，或僅於特定地區／裝置提供。

2. 帳號與資格

2.1 年齡與資格。 本服務僅供成年人使用。您必須年滿 18 歲（或您居住地之法定成年年齡，以較高者為準），方得建立帳號或使用本服務。本服務主要為家長與法定監護人設計；家長／監護人得邀請其他信任之成年人加入私密的家庭空間。若您並非孩子之家長或法定監護人，您僅得在該孩子之家長或法定監護人授權、且您的家庭角色權限允許之範圍內，提供或管理關於該孩子之資訊（見第 2.4 條與第 3.2 條）。本服務並非提供予兒童直接使用；孩子（寶寶）不會建立帳號、也不會登入，孩子的資料均由成年人代為輸入與管理（詳見第 3 條及《隱私政策》兒童資料章節）。若我們得知有未達本服務要求年齡者建立了帳號，我們得關閉該帳號，並將依適用法律刪除相關個人資料。

2.2 註冊。 您透過「Sign in with Apple」、「Google 登入」，或以 email 與密碼註冊來建立帳號。您同意提供真實、正確且完整的資訊，並於資訊變更時即時更新。

2.3 帳號安全。 您有責任維護登入憑證之機密性，並對透過您帳號進行的一切活動負責。若您發現帳號遭未經授權使用，請立即通知我們。

2.4 家庭與成員。 您得建立「家庭」並邀請其他家庭信任的成年成員加入，例如家人，或來家中協助照顧的照顧幫手；成員之權限由家庭管理者設定（例如管理者、僅能檢視或可編輯）。邀請他人加入家庭，或開放成員存取孩子之資料時，您聲明並保證您有權分享所涉及之孩子與家庭資料，且已取得其他相關家長／監護人（如適用）之同意。家庭成員得看見彼此，並依其權限存取孩子的資料與時光記錄。管理者得隨時變更或撤銷成員之存取權限；成員離開或被移除後，其於家庭中貢獻之內容仍可能留存於該家庭。您應對您所邀請之對象及所給予之存取權負責。邀請連結具時效性，過期即失效。家庭是一個私密空間——請僅邀請您認識且信任的成年人加入。

3. 您的內容與孩子的資料

3.1 您的內容。 「您的內容」指您於本服務中提交、上傳、儲存或以其他方式使其被存放之一切內容與資訊，包括文字紀錄、照片、影片、孩子與家長之個人資料、與 AI 的對話內容，以及您選填之健康資訊等。

3.2 孩子（寶寶）的資料。 您可能會提供孩子的姓名、生日、性別、照片與影片等資料。您聲明並保證：您係該孩子之家長或法定監護人，或已獲其家長／監護人授權，得就該孩子之個人資料進行輸入、上傳與管理。 具備家庭管理者（admin）或成員身分，本身並不當然使您成為孩子之家長或法定監護人，亦不當然授權您行使孩子的隱私權利。若就「誰有權提供或管理某位孩子之資料」發生爭議，在該事項獲合理釐清前，我們得暫停處理或限制對相關資料之存取。您得透過本服務、以 app 內可用之控制項，或聯繫我們，來存取、更正或刪除孩子的資料。孩子資料之處理方式，詳見《隱私政策》及《消費者健康資料隱私政策》。

3.3 選填的健康、發展與身心健康資訊。 於使用本服務的過程中，您得選擇提供關於您自己或孩子的健康、發展或身心健康資訊，包括與懷孕、生產、產後恢復、餵養、過敏、敏感、症狀、疾病、用藥、生長、睡眠、發展、行為或情緒健康相關之資訊。提供與否均屬自願；您若選擇不提供，仍可使用 LumiDays，但部分個人化、記憶或健康相關功能可能因此受限。我們僅依《隱私政策》及《消費者健康資料隱私政策》所述處理此類資訊——包括為提供、個人化、維護、保護與支援您所要求之功能——並於適用法律要求時，在蒐集、使用或分享前先取得您的同意。

照護紀錄與相關家庭中經授權之人員共享；管理員及獲授予編輯權限之成員，得新增、編輯及移除照護紀錄。撤回同意、從畫面移除紀錄，以及請求永久刪除，是不同的操作，詳見《隱私政策》及《消費者健康資料隱私政策》。

3.4 內容之權利歸屬（您保有所有權）。 您保留您的內容之所有權。 我們不會取得您內容之所有權。

3.5 您授予我們的授權。 為營運、維護及提供本服務（包括儲存、顯示與備份您的內容，於家庭成員間分享，以及為生成 AI 回覆與 AI 整理之照護紀錄草稿而處理必要內容），您授予 LumiArc 一項全球、非專屬、免權利金之授權，得為前述目的使用、重製、儲存、傳輸與顯示您的內容。此授權僅為提供本服務之目的而存在。 其存續期間以合理提供本服務所必要者為限——包括維持您已分享至仍在運作之家庭的內容、完成適用之復原與刪除程序、維持例行備份，以及遵循法定義務——並於相關內容依《隱私政策》自我們系統中刪除時終止；惟法律要求繼續保留者，於該有限範圍內不在此限（見第 9 條）。簡而言之：此授權僅為提供服務所需；您的內容，仍然屬於您（見第 3.4 條）。您理解：於您刪除相關內容或帳號後，例行備份中可能於有限期間內殘留副本，並會於我們例行的備份週期中一併清除；詳見《隱私政策》及《消費者健康資料隱私政策》。關於 AI 對話內容如何被處理，另見第 6.7 條。

3.6 我們不會做的事。 為讓爸媽安心，我們在此明確承諾：

我們不會將您與 AI 陪伴的對話、孩子的紀錄或照片，用於廣告或行銷目的；
我們不會將您的個人內容或孩子的照片對外公開展示，或出售、出租予任何第三方；
我們不會將您的內容用於訓練 AI 模型，也不會允許本服務所使用之 AI 供應商，將透過 LumiDays 提交之內容用於訓練其 AI 模型（詳見第 6.7 條與《隱私政策》）。

3.7 您的責任。 您對您所上傳內容之合法性與正確性負責，並保證您的內容不侵害任何第三人之權利（包括智慧財產權、隱私權與肖像權）。當您上傳與孩子相關之內容時，請格外謹慎評估其中所含之資訊。

4. 可接受使用政策

4.1 使用本服務時，您同意不從事下列行為：

(a) 違反任何適用法律、法規，或侵害任何第三人之權利；
(b) 上傳非法、侵權、猥褻、仇恨、騷擾、暴力，或對兒童有害之內容；
(c) 上傳您無權分享之他人（包括其他兒童）之個人資料或影像；
(d) 冒用他人身分，或不實陳述您與孩子／家庭成員之關係；
(e) 未經授權存取、干擾或破壞本服務或其安全機制；
(f) 以人工或自動化方式（爬蟲、機器人、scraper）大量存取、擷取或重製本服務之內容或資料；若我們封鎖您存取本服務（包括封鎖您的 IP 位址），您亦同意不採取任何規避該封鎖之措施（例如遮蔽您的 IP 位址或使用代理 IP）；
(g) 對本服務進行還原工程或反編譯，或試圖擷取本服務之底層技術或方法；
(h) 利用 AI 對話功能產生違法內容，或試圖規避安全機制；
(i) 利用本服務——包括其未公開介面、專有內容、輸出、提示（prompts）、指令、資料、方法或技術——開發、訓練、評估、改進或營運與 LumiDays 競爭之產品或服務（包括透過未經授權之複製、抓取、系統性擷取、還原工程、提示擷取或基準測試等方式），或將本服務之存取權商業轉售；
(j) 以設計、開發或實質改進競爭性育兒陪伴服務為主要目的而使用本服務之存取權；
(k) 以任何非本服務刻意提供之方式，取得或試圖取得本服務之任何資訊（包括探測、掃描未公開之介面，或試圖誘導 AI 揭露其運作所依之指令或提示）；
(l) 未經合法授權（包括於適用情形下，未經該人之家長或法定監護人授權），上傳他人可資識別之肖像、影像或錄音，或製作、散布任何冒充真實人物之合成內容；
(m) 蒐集、擷取或以其他方式取得其他使用者之電子郵件或其他聯絡資訊；
(n) 從事本公司單方合理判斷認為具有惡意、令其他使用者無法正常使用或享用本服務，或使本公司或其使用者暴露於損害或責任之其他行為。

4.2 違反本政策之後果。 若您違反本政策，我們得視情節暫停或終止您的帳號，並保留依法追究之權利（詳見第 9 條與第 10 條）。

5. 訂閱與付款

5.1 方案。 本服務提供免費方案與一種或多種付費方案。各方案之名稱、期間、價格、所含功能、AI 使用量及相關限制，依當時適用之 App 商店規定，於 App 內頁面明確標示，並可能隨時調整。

5.2 透過 App 商店付款。 付費訂閱透過 Apple App Store（iOS）或 Google Play（Android）之應用程式內購買（IAP）進行。付款、扣款、續訂與退款，均由 Apple 或 Google 依其各自條款處理；LumiArc 不接觸、亦不儲存您的信用卡號或付款工具資料。

5.3 自動續訂與取消。 除非於適用之 App 商店處理下一次續訂前完成取消，您的訂閱將自動續訂並依當時費率扣款；為避免非預期之續訂，建議您於現行期間屆滿前至少 24 小時，在 Apple／Google 帳號設定中取消。取消之生效時點，以適用 App 商店之紀錄與計費規則認定為準；取消訂閱不使您就當期取得退款（見第 5.4 條），且您一般仍可使用付費功能至該期間屆滿為止。您得隨時於 App 商店帳號設定中管理或取消訂閱。

5.4 退款。 退款請求須依 Apple／Google 之退款政策辦理。除法律強制規定，或我們另行書面同意者外，已付款項一般不予退還。

5.5 價格與方案變更。 我們得調整方案內容與價格。價格變動將於生效前通知您，並依適用法律及適用 App 商店之規則實施。

5.6 AI 使用量。 各方案（含免費方案）所包含之 AI 使用量、其計算方式與重置週期，以 App 內當時顯示者為準。使用量不構成可轉讓、可兌現或可退款之財產，僅得於方案有效期間內依本條款使用。

6. AI 內容與育兒資訊醫療免責聲明 ★

本條為本服務最重要的免責聲明之一，請務必詳讀。

6.1 僅供參考與陪伴，非專業建議。 LumiDays 裡的 AI 陪伴是 AI，不是真人，也不是有執照的醫療、心理或其他專業人員。本服務提供之內容僅供一般參考與情緒陪伴之用；本服務內容不構成、亦不能取代醫療、兒科、心理、營養、法律或任何其他專業之診斷、建議或治療。LumiArc 並非醫療照護機構或醫療器材提供者，本服務亦不應被視為醫療照護、心理健康服務或其他專業服務；本服務並非、亦無意作為醫療處置、心理治療或經臨床驗證之治療性介入。

6.2 請諮詢專業人員。 關於您孩子或您自身（含產後）之健康、發展、餵養、用藥或任何醫療決定，請務必諮詢合格之醫師、兒科醫師或其他適當之專業人員。 每個孩子與每位家長之情況各異，本服務所提供之一般性資訊未必適用於您的個別情況。

6.3 ★緊急狀況。 本服務不適用於緊急狀況。若您或您的孩子出現任何醫療緊急情形或危及生命之狀況，請立即撥打當地緊急電話（例如美國 911）或前往最近之急診就醫。切勿因等待或依賴 AI 回覆而延誤就醫。

6.4 AI 之本質與限制。 您理解並確認：AI 生成之內容依其本質具有不可預測性，可能出現不準確、不完整或不適切之情形（俗稱「幻覺」）。我們雖設有安全機制，但無法保證 AI 回覆之正確性、完整性或適用性。 您應自行判斷，並審慎評估是否採用 AI 所提供之任何資訊。

6.5 您的判斷與責任。 對於是否以及如何採取（或不採取）本服務所提供之任何資訊或建議，由您自行決定；您不應以本服務取代專業判斷、診斷或治療。在適用法律允許之最大範圍內，於可歸因於您決定採取（或不採取）AI 生成內容或本服務其他資訊性內容之範圍內，LumiArc 對該等結果或後果不負責任。本條並不排除或限制依法不得排除或限制之責任（見第 8.5 條）。

6.6 危機狀況。 本服務並非危機介入或緊急服務。若您正經歷心理健康危機，或認為您可能傷害自己或他人，請立即撥打當地緊急電話或危機專線（在美國，請撥打或傳訊 988 自殺與危機生命線；在台灣，請撥打 1925 安心專線）。當對話中偵測到可能相關的語境時，App 亦可能在對話中提供求助資源之提示；惟此等自動機制未必涵蓋所有情況，請勿以本服務作為求助或通報之管道。

6.7 AI 對話如何被處理。 為提供 AI 對話功能並生成回覆，我們會將您的訊息與生成回覆所必要之脈絡，透過我們的第三方 AI 服務供應商（目前為 Anthropic, PBC，位於美國）之商業 API 傳送處理；傳送僅為提供 AI 對話功能之目的。依您提交之內容而定，其中可能包含個人或健康相關資訊。我們不允許該 AI 服務供應商將透過 LumiDays 提交之內容用於訓練其 AI 模型。 關於此資料流之保留期間與進一步說明，詳見《隱私政策》及《消費者健康資料隱私政策》。

日常紀錄中的 AI 紀錄整理。 若您請 AI 陪伴整理照護筆記，我們會將其傳送至同一 AI 服務供應商，並適用第 6.7 條之相同承諾，僅用於產生供您確認之照護紀錄草稿。此功能適用 App 之 AI 許可，您得隨時撤回。草稿係由 AI 生成，可能不完整或不正確（見第 6.4 條）；您應自行檢查、更正並選擇要儲存之紀錄。 每次整理將依您提交前 App 內顯示之數量，於AI陪伴整理完成時使用 AI 使用量——即使您其後未儲存亦同。手動記錄照護紀錄不使用 AI 使用量。

6.8 同意紀錄。 您於使用相關功能時，對本條（第 6 條）免責聲明所為之確認，我們可能予以記錄（含時間戳與版本），作為您已知悉本條聲明之證明。

7. 智慧財產權

7.1 我們的智慧財產。 本服務及其一切內容與素材——包括但不限於軟體、介面設計、手繪風格插圖與吉祥物角色（包括我們的貓頭鷹吉祥物）、每日陪伴內容、育兒參考內容、商標、標誌，以及本服務之底層技術與方法——均為 LumiArc LLC 或其授權人之財產，受著作權、商標及營業秘密等法律保護。凡本條款未明示授予之權利，均予保留。

7.2 有限授權。 於您遵守本條款之前提下，我們授予您一項有限、非專屬、不可轉讓、可撤回之授權，僅得為個人、非商業之目的，於您的相容裝置上使用本服務。

7.3 限制。 除本條款明示允許或法律強制許可者外，您不得重製、修改、散布、公開展示、還原工程本服務，或建立本服務之衍生作品，亦不得移除任何專有權利標示。

7.4 您的內容不受影響。 本條所述之智慧財產權，不及於「您的內容」；您的內容之權利歸屬，依第 3 條處理。

7.5 意見回饋。 若您提供任何關於本服務之建議或意見回饋，您同意該等回饋不具機密性，且我們得為任何目的自由、無償且不受限制地使用該回饋（包括用以改善本服務），我們對您不因此負有任何義務或補償責任。

7.6 著作權侵權通報（DMCA）。 我們尊重他人之智慧財產權，並期待使用者亦然。若您善意認為本服務中之內容侵害您的著作權，您得依《美國數位千禧年著作權法》（DMCA）之程序，向我們提出著作權侵權通報。

(a) 侵權通知（Takedown Notice）。 侵權通知請寄至：LumiArc LLC，收件人「Copyright Agent／著作權代理人」，電子郵件 privacy@lumidays.ai。為使通知生效，您的書面通知須包含下列資訊：(i) 對受侵害之著作權作品之指認；(ii) 對您主張構成侵權、要求移除之內容之指認，及足以使我們定位該內容之資訊；(iii) 足以使我們與您聯繫之資訊（例如姓名、地址、電話與電子郵件）；(iv) 一份聲明，表明您善意相信被指認之使用方式未經著作權人、其代理人或法律授權；(v) 一份聲明，表明通知中之資訊正確無誤，且您在具偽證處罰之情形下聲明您係著作權人或經授權代其行事之人；(vi) 您（或經授權代表您之人）之實體或電子簽名。

(b) 反通知（Counter-Notification）。 若您認為您的內容係遭誤認或錯誤移除，您得向上開地址提出書面反通知，並載明：(i) 對已遭移除或停用之內容及其移除前所在位置之指認；(ii) 一份聲明，表明您在具偽證處罰之情形下善意相信該內容係因誤認或錯誤而被移除；(iii) 您的姓名、地址、電話與電子郵件，及一份聲明，表明您同意受您所在地（或就美國境外者，就我們所在地）之聯邦地方法院管轄，並將接受提出原通知之人之送達。

8. 責任限制與免責

8.1 服務「按現況」提供。 在法律允許之最大範圍內，本服務係以「現況」（as is）與「現有」（as available）之基礎提供，不附帶任何明示或默示之擔保，包括但不限於適售性、特定目的之適用性、不侵權，以及服務不中斷、無錯誤或安全無虞之擔保。

8.2 不擔保結果。 我們不擔保本服務或其 AI 內容能達成任何特定結果，亦不擔保育兒資訊之正確性或適用性（另見第 6 條）。

8.3 責任限制。 在法律允許之最大範圍內，LumiArc LLC 及其成員、經理、員工與供應商，對任何間接、附帶、衍生、特別、懲罰性或懲戒性損害（包括資料遺失、利潤損失、商譽損失、精神慰撫金等）概不負責，無論係基於契約、侵權或其他法律理論，亦無論我們是否曾被告知該等損害之可能性。

8.4 責任總額上限。 在法律允許之最大範圍內，LumiArc 就本條款或本服務所生之全部責任總額，不逾下列兩者之較高者：(a) 您於請求發生前 12 個月內，就本服務實際支付予我們之金額；或 (b) 美金 100 元。

8.5 強制規定之保留。 部分司法管轄區不允許排除某些擔保或限制某些責任。若適用法律不允許前述排除或限制，則相關條款於法律允許之最低限度內適用，其餘部分仍屬有效。第 8.3 條之排除與第 8.4 條之上限，不適用於因我們之故意或重大過失所生之責任；本條款亦不排除或限制依法不得排除或限制之責任（包括依適用消費者保護法所生之責任）。

8.6 備份為您的責任。 我們以商業上合理之努力保存您的內容，惟不擔保絕無遺失。您有責任自行備份重要照片、影片及其他內容——例如另存於本服務之外。由於帳號刪除於寬限期屆滿後——或您選擇立即刪除時——即成為永久（第 9.1 條），請於刪除前先行匯出您欲保留之內容。在法律允許之最大範圍內，我們對任何內容之遺失、刪除或未能儲存不負責任。

9. 帳號終止、資料刪除與保留

9.1 您主動終止。 您得隨時透過 App 內「設定 → 刪除帳號」發起帳號刪除。刪除一般自 30 天寬限期（軟刪除）開始；於此期間，您得取消刪除以復原帳號。寬限期屆滿後，我們即依《隱私政策》開始永久刪除您的帳號與相關個人資料，包括對話、時光記錄、媒體檔案與 AI 記憶。您也可以於寬限期內選擇立即開始永久刪除；該程序一經開始，即無法回復。 刪除仍受《隱私政策》及《消費者健康資料隱私政策》所述之有限備份、安全、防詐欺、財務紀錄、法定保存與家庭共享內容條款之限制。由於刪除將成為永久，請於刪除前先行匯出您欲保留之內容。請注意：刪除帳號不會自動取消您透過 Apple／Google 訂閱之方案；如有訂閱，請另行於您的 App 商店帳號設定中取消（見第 5.3 條）。

9.2 家庭解散。 家庭若被解散，相關家庭資料將依《隱私政策》所述，保留一段有限期間以供復原情境使用，之後刪除。

9.3 刪除稽核紀錄。 為符合法遵要求，我們會保留有限的刪除請求紀錄至多 24 個月，並採資料最小化——該紀錄使用雜湊（hashed）識別碼，而非您的姓名或 email 等直接識別資料——僅供法遵、安全與爭議處理之用。

9.4 常態保留期限。 非因刪除帳號之一般資料保留期限，詳見《隱私政策》。

9.5 我們暫停與終止。 若您違反本條款或法律，或您的使用對本服務、其他使用者或第三人造成風險，我們得於通知或不通知之情形下暫停您的帳號以處理該風險。若我們擬終止您的帳號並刪除您的資料（緊急、可疑情形，或法律／安全要求者除外），我們將給予合理通知，並於可行時提供您先行匯出內容之機會。本條不排除您依法可能享有之消費者權利。

9.6 服務之停止。 我們得於合理事先通知下，全部或部分變更、暫停或永久停止本服務。若我們永久停止本服務，於可行時，我們將提供您在停止前匯出您內容之合理機會。在法律允許之最大範圍內，我們對本服務之變更、暫停或停止所致之任何損害不負責任。本條不排除您依適用消費者保護法可能享有之權利。

9.7 終止之效果。 帳號終止後，您使用本服務之授權即告終止。惟依其性質應存續之條款（包括第 3.5 條授權之殘存部分、第 3.6 條、第 4 條、第 6 條、第 7 條、第 8 條、第 9 條、第 10 條、第 11 條與第 12 條），於終止後仍繼續有效。

10. 賠償

在法律允許之最大範圍內，您同意就下列事項所生或與之相關之任何第三人請求、責任、損害、損失與費用（含合理律師費），為 LumiArc LLC 及其成員、經理、員工與代理人辯護、賠償並使其免受損害：

(a) 您違反本條款；
(b) 您違反任何法律或第三人權利（包括您就孩子或他人資料之分享未經合法授權）；
(c) 您的內容，以其違法、侵害他人權利，或您欠缺提供權限者為限；
(d) 您濫用本服務。

11. 準據法與爭議解決

11.1 準據法。 本條款之解釋與適用，以美國華盛頓州法律為準據法，並排除其法律衝突原則之適用。

11.2 先行協商。 於提出任何請求前，您同意先來信 privacy@lumidays.ai（見第 13 條）與我們聯繫，嘗試以非正式方式解決爭議，並給予我們 60 天之嘗試解決期間。

11.3 仲裁與集體訴訟豁免。 除得於小額訴訟法庭處理之請求，以及與智慧財產、未經授權之存取或資料擷取，或違反第 4.1 條 (f)–(k) 款有關之禁制令請求外，因本條款或本服務所生之任何爭議，將以具拘束力之個別仲裁解決，由美國仲裁協會（American Arbitration Association，「AAA」）依其消費者仲裁規則（並依本條款修正）管理進行，而非於法院訴訟。若 AAA 無法受理或拒絕管理該仲裁，雙方將另行選定具相當性之消費者仲裁管理機構。本仲裁受《美國聯邦仲裁法》（Federal Arbitration Act, FAA）規範。 仲裁地為美國華盛頓州西雅圖；仲裁程序得以遠距、書面、電話，或 AAA 消費者仲裁規則允許之其他地點進行。仲裁費用之分擔依該規則辦理；惟為使本仲裁條款可執行，而依適用法律或該規則應由 LumiArc 負擔之費用，由 LumiArc 支付。您與 LumiArc 均拋棄接受陪審團審判，以及參與集體或代表訴訟之權利。 您得於首次接受本條款後 30 天內，來信 privacy@lumidays.ai 通知我們**選擇退出（opt out）**本仲裁與集體訴訟豁免條款；退出並不影響本條款其餘部分之效力。

11.4 管轄。 就不適用仲裁之爭議（或上述仲裁條款未經採用或不可執行時），除適用法律另有強制規定外，雙方同意由美國華盛頓州西雅圖所在地之法院專屬管轄。

11.5 消費者權利之保留。 若您為消費者，且您常居地之強制性消費者保護法賦予您更有利之準據法或管轄權，前述條款不影響您依該等強制規定所享有之權利。

12. 條款變更與其他

12.1 條款變更。 我們得不時修訂本條款。重大變更將於生效前，透過 App 內通知、email 或其他適當方式通知您，並更新頁首之「版本」與「生效日」。變更生效後您若繼續使用本服務，即視為接受修訂後之條款；若您不同意，請停止使用，並得依第 9 條刪除帳號。我們可能會記錄您對特定版本條款之同意（含時間戳與版本）。

12.2 完整合意。 本條款連同經明示以引用方式納入之任何附加條款或政策，構成您與 LumiArc 間就本服務之完整合意，並取代先前一切口頭或書面之約定。我們的《隱私政策》與《消費者健康資料隱私政策》說明我們如何處理個人資料與消費者健康資料；其不限制您依適用法律享有之任何權利。

12.3 可分性。 本條款任一條款若經認定為無效或不可執行，其餘條款仍完全有效。即使本條款之某部分就與某一使用者之關係被認定為無效，本條款就與其他使用者之關係仍完全有效。

12.4 不棄權。 我們未行使或延遲行使本條款之任何權利，均不構成對該權利之拋棄。

12.5 轉讓。 未經我們同意，您不得轉讓本條款之權利義務。我們得於企業合併、收購或資產移轉等情形下轉讓本條款。

12.6 不可抗力。 對於因超出我們合理控制範圍之事由（含天災、網路或第三方服務中斷等）所致之遲延或無法履行，我們不負違約責任。

12.7 請求時效。 在法律允許之最大範圍內，任何因本條款或本服務所生之請求或訴因，須於該請求或訴因發生後一年內提出，逾期即不得再行主張；依您常居地強制消費者保護法應賦予您更長期間者，或適用法律就特定請求不允許縮短時效者，不在此限。於第 11.2 條先行協商程序進行期間，前述一年期間暫停計算。

12.8 出口管制與制裁。 您聲明並保證：您不位於任何受美國政府禁運之國家或地區，亦未被列於任何美國政府之禁止或受限制當事人名單；且您不會將本服務用於任何美國出口管制或制裁法律所禁止之用途。

12.9 App 商店附加條款。 本 App 經由 Apple App Store 或 Google Play 發佈。您確認並同意：(a) 本條款係您與 LumiArc 之間之協議，Apple 與 Google 均非本條款之當事人，對本服務不負維護或支援之義務；本服務及其任何維護與支援，由 LumiArc（而非 Apple 或 Google）單獨負責；(b) 您使用本 App 亦應遵守適用之 App 商店使用規則；(c) 就透過 Apple App Store 取得之版本，Apple 及其子公司為本條款之第三方受益人，於您接受本條款後，Apple 有權以第三方受益人身分對您執行本條款；(d) 如本 App 未符合任何適用之保固，您得通知 Apple，Apple 將退還您就該 App 支付之購買價金（如有）；在法律允許之最大範圍內，Apple 就本 App 不負其他任何保固義務，因不符保固所生之其他請求依本條款處理；(e) 就與本 App 或您持有、使用本 App 相關之任何請求——包括產品責任請求、主張本 App 不符合適用法令要求之請求，以及依消費者保護或類似法律所生之請求——由 LumiArc（而非 Apple 或 Google）負責處理；及 (f) 若第三人主張本 App 或您對本 App 之持有或使用侵害其智慧財產權，由 LumiArc（而非 Apple 或 Google）單獨負責該等主張之調查、答辯、和解與解決。

13. 聯絡我們

如對本條款有任何疑問，請聯絡：

LumiArc LLC（Seattle, Washington）
官方網站：https://lumidays.ai
隱私、法務與本條款相關通知（包括著作權通報與仲裁選擇退出）：privacy@lumidays.ai
使用支援：support@lumidays.ai

LumiDays Terms of Service

Version: 1.0 Effective Date: 2026-07-11 Last Updated: 2026-10-08

These Terms are available in English and Traditional Chinese, and the two versions are intended to be consistent. To the extent permitted by applicable law, if there is a conflict between the versions, the English version will control; the Chinese version is provided as a convenience translation.

Preamble: Please Read First

Welcome to LumiDays (the “Service” or “App”). The Service is provided by LumiArc LLC, a Washington limited liability company with its principal place of business in Seattle, Washington, USA (“we,” “us,” “LumiArc,” or “LumiDays”).

LumiDays is an AI parenting-companion app built for new parents: you can record your baby’s growth moments, read daily companion content, and talk with the AI companion about the everyday joys and worries of parenting.

💛 What we will not do (see Section 3.6): we will not use your conversations, your child’s records, or your photos for advertising or marketing; we will not publicly display, sell, or rent them; and we will not use them to train AI models.

These Terms of Service (the “Terms”) form a legally binding agreement between you and LumiArc LLC. By creating an account or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. Our Privacy Policy and, where applicable, our Consumer Health Data Privacy Policy describe how we process personal and consumer health data. If you do not agree to these Terms, do not use the Service.

⚠️ IMPORTANT MEDICAL DISCLAIMER (see Section 6): The AI companion in LumiDays is an AI — not a real person and not a medical professional. All parenting information and AI responses provided by LumiDays are for general reference and emotional companionship only and do not constitute medical, psychological, legal, or other professional advice. They are not a substitute for diagnosis or treatment by a qualified physician, pediatrician, or other professional. In an emergency, call your local emergency number or seek medical care immediately.

⚠️ ARBITRATION AND CLASS-ACTION WAIVER (see Section 11.3): These Terms contain a binding individual arbitration provision and a class-action waiver — meaning that, except where the law provides otherwise, disputes between you and LumiArc will be resolved by individual arbitration rather than a jury trial or class action in court. You may opt out of this arbitration provision within 30 days of first accepting these Terms (see Section 11.3).

1. Description of the Service

1.1 LumiDays is a mobile application designed primarily for adult parents and legal guardians, who may invite other trusted adults to participate in a private Family space. The Service allows eligible adult users to:

record and preserve moments of their child’s growth (the “Timeline”);
keep optional care records in the care log, and ask the AI companion to organize care notes into draft records for their review;
receive daily companion content and parenting reference information provided by the Service;
converse with the Service’s AI companion on parenting-related topics;
organize around a “Family” unit and invite other trusted adults to take part in these activities, according to their role.

1.2 The content and features of the Service may be modified, added to, or removed at any time. We continuously improve the product; some features may be in beta, limited to certain plans, or available only in certain regions or on certain devices.

2. Accounts and Eligibility

2.1 Age and Eligibility. The Service is intended only for adults. You must be at least 18 years old (or the age of legal majority where you live, whichever is greater) to create an account or use the Service. The Service is designed primarily for parents and legal guardians, who may invite other trusted adults to participate in a private Family space. If you are not the child’s parent or legal guardian, you may provide or manage information about a child only to the extent authorized by the child’s parent or legal guardian and permitted by your Family role (see Sections 2.4 and 3.2). The Service is not intended for direct use by children. Children (babies) do not create accounts and do not sign in; a child’s data is entered and managed by adults on the child’s behalf (see Section 3 and the Children’s Data section of the Privacy Policy). If we learn that a person below the required age has created an account, we may close that account and will delete the associated personal data as required by applicable law.

2.2 Registration. You create an account via “Sign in with Apple,” “Google Sign-In,” or by registering with an email address and password. You agree to provide true, accurate, and complete information and to keep it up to date.

2.3 Account Security. You are responsible for keeping your credentials confidential and for all activity that occurs under your account. If you become aware of any unauthorized use of your account, notify us promptly.

2.4 Family and Members. You may create a “Family” and invite other adult members your family trusts — such as relatives, or a caregiver who helps at home — whose permissions are set by the Family’s administrators (for example, administrator, read-only, or editing access). By inviting others into a Family, or by giving a member access to a child’s data, you represent and warrant that you have the right to share the child and family data involved and, where applicable, have obtained the consent of any other relevant parents or guardians. Family members can see one another within the Family and, subject to their permissions, the child’s data and Timeline. Administrators may change or remove a member’s access at any time; content a member contributed to the Family may remain with the Family after the member leaves or is removed. You are responsible for whom you invite and the access you give them. Invitation links are time-limited and expire. A Family is a private space — only invite adults you know and trust.

3. Your Content and Your Child’s Data

3.1 Your Content. “Your Content” means all content and information you submit, upload, save, or cause to be stored in the Service, including text entries, photos, videos, personal data of children and parents, conversations with the AI, and any optional health information you choose to provide.

3.2 Child (Baby) Data. You may provide a child’s name, birthday, gender, photos, and videos. You represent and warrant that you are the child’s parent or legal guardian, or are authorized by the child’s parent or guardian, to enter, upload, and manage the child’s personal data. Holding a Family admin or member role does not, by itself, make you a child’s parent or legal guardian or authorize you to exercise the child’s privacy rights. If a dispute arises over who is authorized to provide or manage a child’s data, we may suspend processing or limit access to the affected data until the matter is reasonably resolved. You may access, correct, or delete the child’s data through the Service — using the controls available in the app, or by contacting us. How child data is processed is described in the Privacy Policy and our Consumer Health Data Privacy Policy.

3.3 Optional Health, Development, and Wellbeing Information. In the course of using the Service, you may choose to provide health, development, or wellbeing information about yourself or a child, including information relating to pregnancy, childbirth, postpartum recovery, feeding, allergies, sensitivities, symptoms, illness, medication, growth, sleep, development, behavior, or emotional wellbeing. Providing this information is optional; if you choose not to provide it, you may still use LumiDays, although certain personalization, memory, or health-related features may be limited. We process this information only as described in our Privacy Policy and Consumer Health Data Privacy Policy — including to provide, personalize, maintain, secure, and support the features you request — and, where required by applicable law, we obtain your consent before collecting, using, or sharing it.

Care records are shared with authorized people in the relevant Family; administrators, and members given editing access, may add, edit, and remove them. Withdrawing consent, removing an entry from view, and requesting permanent deletion are distinct actions, as described in our Privacy Policy and Consumer Health Data Privacy Policy.

3.4 Ownership of Content (You Retain Ownership). You retain ownership of Your Content. We do not acquire ownership of Your Content.

3.5 License You Grant to Us. To operate, maintain, and provide the Service — including storing, displaying, and backing up Your Content, sharing it among Family members, and processing necessary content to generate AI responses and AI-organized draft care records — you grant LumiArc a worldwide, non-exclusive, royalty-free license to use, reproduce, store, transmit, and display Your Content for those purposes. This license exists solely to provide the Service. It continues only for as long as reasonably necessary to provide the Service — including maintaining content you have shared with an active Family, completing applicable restoration and deletion processes, maintaining routine backups, and complying with legal obligations — and ends when the relevant content is deleted from our systems in accordance with our Privacy Policy, except to the limited extent continued retention is required by law (see Section 9). Put simply, this license exists only so that we can provide the Service to you; Your Content still belongs to you (see Section 3.4). You understand that after you delete the relevant content or your account, residual copies may persist for a limited period in our routine backups and are purged in the ordinary course of our backup cycle, as described in our Privacy Policy and Consumer Health Data Privacy Policy. How AI conversation content is processed is described in Section 6.7.

3.6 What We Will Not Do. For parents’ peace of mind, we expressly commit that:

we will not use your conversations with the AI companion, your child’s records, or your photos for advertising or marketing purposes;
we will not publicly display your personal content or your child’s photos, or sell or rent them to any third party;
we will not use Your Content to train AI models, nor permit the AI provider used by the Service to use content submitted through LumiDays to train its AI models (see Section 6.7 and our Privacy Policy).

3.7 Your Responsibility. You are responsible for the legality and accuracy of the content you upload, and you warrant that Your Content does not infringe any third party’s rights (including intellectual property, privacy, and likeness rights). Please be especially thoughtful about the information contained in content you upload relating to your child.

4. Acceptable Use Policy

4.1 In using the Service, you agree not to:

(a) violate any applicable law or regulation, or infringe any third-party right;
(b) upload content that is illegal, infringing, obscene, hateful, harassing, violent, or harmful to children;
(c) upload personal data or imagery of others (including other children) that you have no right to share;
(d) impersonate any person, or misrepresent your relationship to a child or family member;
(e) gain unauthorized access to, interfere with, or damage the Service or its security mechanisms;
(f) use manual or automated means (including crawlers, bots, or scrapers) to access, extract, or reproduce the Service’s content or data in bulk; and if we block your access to the Service (including by blocking your IP address), you also agree not to take any measures to circumvent that blocking (for example, by masking your IP address or using a proxy IP);
(g) reverse engineer or decompile the Service, or attempt to extract its underlying technology or methods;
(h) use the AI conversation feature to generate unlawful content or attempt to circumvent safety mechanisms;
(i) use the Service — including its non-public interfaces, proprietary content, outputs, prompts, instructions, data, methods, or technology — to develop, train, evaluate, improve, or operate a product or service that competes with LumiDays, including through unauthorized copying, scraping, systematic extraction, reverse engineering, prompt extraction, or benchmarking, or commercially resell access to the Service;
(j) use access to the Service for the primary purpose of designing, developing, or materially improving a competing parenting-companion service;
(k) obtain or attempt to obtain any information from the Service through any means not intentionally made available through it (including probing or scanning non-public interfaces, or attempting to induce the AI to reveal the instructions or prompts by which it operates);
(l) upload any identifiable likeness, imagery, or recording of another person without lawful authorization (including, where applicable, authorization from the person’s parent or legal guardian), or create or distribute any synthetic content impersonating a real person;
(m) harvest, scrape, or otherwise collect the email addresses or other contact information of other users;
(n) engage in any other conduct that, in our sole reasonable judgment, is malicious, restricts or inhibits any other person from using or enjoying the Service, or exposes us or our users to harm or liability.

4.2 Consequences of Violation. If you violate this policy, we may suspend or terminate your account as appropriate, and we reserve the right to pursue legal remedies (see Sections 9 and 10).

5. Subscriptions and Payment

5.1 Plans. The Service offers a free plan and one or more paid plans. The name, duration, price, included features, AI usage allowance, and limits of each plan are clearly shown on the relevant in-app pages in accordance with applicable App Store rules at the relevant time, and may be adjusted from time to time.

5.2 Payment via App Stores. Paid subscriptions are handled through in-app purchase (IAP) on the Apple App Store (iOS) or Google Play (Android). Payment, billing, renewal, and refunds are handled by Apple or Google under their respective terms. LumiArc does not access or store your credit card number or other payment instrument data.

5.3 Auto-Renewal and Cancellation. Your subscription automatically renews and is charged at the then-current rate unless it is cancelled before the next renewal is processed by the applicable app store; to avoid an unintended renewal, you should cancel at least 24 hours before the end of the current period in your Apple or Google account settings. Cancellation takes effect as determined by the applicable app store’s records and billing rules; cancelling does not entitle you to a refund for the current billing period (see Section 5.4), and you will generally retain access to paid features until that period ends. You can manage or cancel your subscription at any time in your App Store account settings.

5.4 Refunds. Refund requests are handled under Apple’s or Google’s refund policies. Except where required by law or where we agree otherwise in writing, amounts paid are generally non-refundable.

5.5 Price and Plan Changes. We may change plan contents and prices. Price changes will be communicated before they take effect and implemented in accordance with applicable law and the applicable app store’s rules.

5.6 AI Usage Allowance. The AI usage allowance included in each plan (including the free plan), how it is measured, and when it resets are as shown in-app at the relevant time. Allowances are not property that can be transferred, redeemed for cash, or refunded, and may be used only during the plan’s active period in accordance with these Terms.

6. AI Content, Parenting Information & Medical Disclaimer ★

This Section is one of the most important disclaimers in the Service. Please read it carefully.

6.1 For Reference and Companionship Only — Not Professional Advice. The AI companion in LumiDays is an AI — not a real person, and not a licensed medical, mental-health, or other professional. The Service’s content is provided for general reference and emotional companionship only; it does not constitute, and is not a substitute for, the diagnosis, advice, or treatment of a medical, pediatric, psychological, nutritional, legal, or other professional. LumiArc is not a healthcare provider or a medical-device provider, and the Service should not be considered medical care, mental-health services, or other professional services; the Service is not represented or intended as medical treatment, psychotherapy, or a clinically validated therapeutic intervention.

6.2 Consult a Professional. For any health, developmental, feeding, medication, or other medical decision concerning your child or yourself (including postpartum), always consult a qualified physician, pediatrician, or other appropriate professional. Every child and every parent is different, and the general information provided by the Service may not apply to your individual situation.

6.3 ★Emergencies. The Service is not intended for emergencies. If you or your child experiences any medical emergency or life-threatening condition, call your local emergency number (for example, 911 in the U.S.) or go to the nearest emergency room immediately. Never delay seeking care because you are waiting for or relying on an AI response.

6.4 Nature and Limits of AI. You understand and acknowledge that AI-generated content is, by its nature, unpredictable and may be inaccurate, incomplete, or inappropriate (so-called “hallucinations”). Although we have safety mechanisms in place, we cannot guarantee the accuracy, completeness, or suitability of AI responses. You should exercise your own judgment and carefully evaluate any information the AI provides before relying on it.

6.5 Your Judgment and Responsibility. You are responsible for deciding whether and how to act on, or refrain from acting on, any information or suggestion provided by the Service, and you should not rely on the Service as a substitute for professional judgment, diagnosis, or treatment. To the maximum extent permitted by applicable law, LumiArc is not responsible for any outcome or consequence to the extent it results from your decision to act on, or refrain from acting on, AI-generated or other informational content provided by the Service. Nothing in this Section excludes or limits liability that cannot lawfully be excluded or limited (see Section 8.5).

6.6 Crisis Situations. The Service is not a crisis-intervention or emergency service. If you are experiencing a mental-health crisis or think you may harm yourself or others, contact your local emergency number or a crisis line immediately (in the U.S., call or text 988, the Suicide & Crisis Lifeline; in Taiwan, call the 1925 counseling hotline). When potentially relevant contexts are detected in a conversation, the App may also surface help-resource information in the chat; however, such automated mechanisms will not catch every situation, and you should not rely on the Service as a channel for seeking help or reporting an emergency.

6.7 How Your AI Conversations Are Processed. To provide the AI companion feature and generate responses, we transmit your messages, together with the context necessary to generate a response, to our third-party AI provider — currently Anthropic, PBC (United States) — through its commercial API — solely for the purpose of providing the AI conversation feature. Depending on what you submit, this content may include personal or health-related information. We do not permit our AI provider to use content submitted through LumiDays to train its AI models. Retention and further details about this data flow are described in our Privacy Policy and Consumer Health Data Privacy Policy.

AI Note Organization in the Care Log. If you ask the AI companion to organize a care note, we transmit it to the same AI provider, subject to the same commitments as Section 6.7, solely to prepare draft care records for your review. This feature is covered by the App’s AI permission, which you may withdraw at any time. Draft records are generated by AI and may be incomplete or inaccurate (see Section 6.4); you are responsible for reviewing, correcting, and choosing which records to save. Each organization uses AI usage allowance in the amount shown in the App before you submit, once the AI companion finishes organizing — even if you do not save the results. Manual care logging does not use AI usage allowance.

6.8 Record of Consent. When you use relevant features, we may record your acknowledgment of the disclaimers in this Section 6 (with a timestamp and version) as evidence that you were made aware of them.

7. Intellectual Property

7.1 Our Intellectual Property. The Service and all of its content and materials — including, without limitation, the software, interface design, hand-drawn-style illustrations and mascot characters (including our owl mascot), daily companion content, parenting reference content, trademarks, logos, and the Service’s underlying technology and methods — are the property of LumiArc LLC or its licensors and are protected by copyright, trademark, trade secret, and other laws. All rights not expressly granted in these Terms are reserved.

7.2 Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service on your compatible devices for personal, non-commercial purposes only.

7.3 Restrictions. Except as expressly permitted by these Terms or as required by law, you may not reproduce, modify, distribute, publicly display, reverse engineer, or create derivative works of the Service, nor remove any proprietary notices.

7.4 Your Content Unaffected. The intellectual property rights described in this Section do not extend to “Your Content”; ownership of Your Content is governed by Section 3.

7.5 Feedback. If you provide any suggestions or feedback about the Service, you agree that such feedback is non-confidential and that we may use it for any purpose, freely, without charge, and without restriction (including to improve the Service), without acknowledgment of, obligation to, or compensation to you.

7.6 Copyright Infringement Notices (DMCA). We respect the intellectual-property rights of others and expect our users to do the same. If you believe in good faith that content in the Service infringes your copyright, you may send us a copyright infringement notice under the procedures of the U.S. Digital Millennium Copyright Act (DMCA).

(a) Takedown Notice. Send infringement notices to: LumiArc LLC, Attn: Copyright Agent, email privacy@lumidays.ai. For your notice to be effective, your written notice must include: (i) identification of the copyrighted work claimed to have been infringed; (ii) identification of the material you claim is infringing and that you want removed, with enough information to let us locate it; (iii) information sufficient for us to contact you (such as your name, address, telephone number, and email); (iv) a statement that you have a good-faith belief that the identified use is not authorized by the copyright owner, its agent, or the law; (v) a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner’s behalf; and (vi) your physical or electronic signature (or that of a person authorized to act on your behalf).

(b) Counter-Notification. If you believe your content was removed by mistake or misidentification, you may send a written counter-notification to the address above, stating: (i) identification of the content that was removed or disabled and the location where it appeared before removal; (ii) a statement, under penalty of perjury, that you have a good-faith belief the content was removed as a result of mistake or misidentification; and (iii) your name, address, telephone number, and email, and a statement that you consent to the jurisdiction of the federal district court for your location (or, for those outside the U.S., for our location) and will accept service of process from the person who filed the original notice.

(c) Repeat Infringers. We maintain a policy of terminating the accounts of repeat infringers in appropriate circumstances.

8. Limitation of Liability and Disclaimers

8.1 Service Provided “As Is.” To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, non-infringement, and that the Service will be uninterrupted, error-free, or secure.

8.2 No Guarantee of Results. We do not warrant that the Service or its AI content will achieve any particular result, nor do we warrant the accuracy or suitability of the parenting information (see also Section 6).

8.3 Limitation of Liability. To the maximum extent permitted by law, LumiArc LLC and its members, managers, employees, and suppliers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages (including loss of data, loss of profits, loss of goodwill, or emotional distress), whether based on contract, tort, or any other legal theory, and whether or not we were advised of the possibility of such damages.

8.4 Aggregate Liability Cap. To the maximum extent permitted by law, LumiArc’s total aggregate liability arising out of these Terms or the Service shall not exceed the greater of: (a) the amount you actually paid us for the Service in the 12 months preceding the event giving rise to the claim; or (b) US$100.

8.5 Mandatory Provisions Preserved. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain liabilities. If applicable law does not allow the foregoing exclusions or limitations, they apply to the minimum extent permitted by law, and the remaining provisions remain in effect. The exclusions and cap in Sections 8.3 and 8.4 do not apply to liability arising from our willful misconduct or gross negligence, and these Terms do not exclude or limit any liability that cannot be excluded or limited by law (including under applicable consumer protection law).

8.6 Backups Are Your Responsibility. We use commercially reasonable efforts to preserve Your Content, but we do not guarantee against loss. You are responsible for keeping your own backups of important photos, videos, and other content — for example, by saving copies outside the Service. Because account deletion becomes permanent after the grace period ends — or once you choose immediate deletion (Section 9.1) — please export anything you wish to keep before deleting. To the maximum extent permitted by law, we have no responsibility or liability for the loss, deletion, or failure to store any content.

9. Account Termination, Data Deletion, and Retention

9.1 Termination by You. You may initiate account deletion at any time via “Settings → Delete Account” in the App. Deletion normally begins with a 30-day grace period (soft deletion), during which you may cancel the deletion and restore your account. After the grace period ends, we begin permanently deleting your account and applicable personal data in accordance with our Privacy Policy, including conversations, Timeline content, media files, and AI memories. During the grace period, you may instead choose to begin permanent deletion immediately; once that process begins, it cannot be reversed. Deletion remains subject to the limited backup, security, fraud-prevention, financial-record, legal-retention, and shared-family-content provisions described in our Privacy Policy and Consumer Health Data Privacy Policy. Because deletion becomes permanent, please export anything you wish to keep before deleting. Please note: deleting your account does not automatically cancel any subscription purchased through Apple or Google; if you have a subscription, cancel it separately in your App Store account settings (see Section 5.3).

9.2 Family Disbanding. If a Family is disbanded, the related family data is retained for a limited period, as described in the Privacy Policy, to support recovery scenarios, and is deleted thereafter.

9.3 Deletion Audit Records. To meet compliance requirements, we retain limited records of deletion requests for up to 24 months, applying data minimization — these records use hashed identifiers rather than direct identifiers such as your name or email — for compliance, security, and dispute-resolution purposes.

9.4 Ordinary Retention Periods. Ordinary retention periods for data outside of account deletion are described in the Privacy Policy.

9.5 Suspension and Termination by Us. If you violate these Terms or the law, or your use poses a risk to the Service, other users, or third parties, we may suspend your account, with or without notice, to address that risk. Where we intend to terminate your account and delete your data (other than in emergencies, suspected-abuse situations, or where required by law or safety), we will give you reasonable notice and, where practicable, an opportunity to export your content first. Nothing in this Section removes any statutory rights you may have as a consumer.

9.6 Discontinuation of the Service. We may change, suspend, or permanently discontinue the Service, in whole or in part, upon reasonable prior notice. If we permanently discontinue the Service, we will, where practicable, give you a reasonable opportunity to export your content before it is discontinued. To the maximum extent permitted by law, we are not liable for any harm arising from the change, suspension, or discontinuation of the Service. Nothing in this Section removes any rights you may have under applicable consumer protection law.

9.7 Effect of Termination. Upon termination, your license to use the Service ends. Provisions that by their nature should survive (including the residual portion of the license in Section 3.5, and Sections 3.6, 4, 6, 7, 8, 9, 10, 11, and 12) continue to apply after termination.

10. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless LumiArc LLC and its members, managers, employees, and agents from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

(a) your breach of these Terms;
(b) your violation of any law or third-party right (including your sharing of a child’s or another person’s data without lawful authorization);
(c) Your Content, to the extent it is unlawful, infringes another person’s rights, or you lacked the authority to provide it;
(d) your misuse of the Service.

11. Governing Law and Dispute Resolution

11.1 Governing Law. These Terms are governed by and construed in accordance with the laws of the State of Washington, USA, without regard to its conflict-of-laws principles.

11.2 Informal Resolution First. Before filing any claim, you agree to first attempt to resolve the dispute informally by emailing us at privacy@lumidays.ai (see Section 13) and allowing 60 days for us to attempt a resolution.

11.3 Arbitration and Class-Action Waiver. Except for claims that qualify for small-claims court and claims for injunctive relief relating to intellectual property, unauthorized access or data extraction, or a breach of Sections 4.1(f)–(k), any dispute arising out of these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by these Terms, rather than in court. If the AAA is unavailable or declines to administer the arbitration, the parties will select a comparable consumer arbitration administrator. This arbitration is governed by the Federal Arbitration Act (FAA). The seat of arbitration is Seattle, Washington, USA; the arbitration hearing may be conducted remotely, by written submission, by telephone, or at another location permitted under the AAA Consumer Arbitration Rules. Arbitration fees are allocated in accordance with those rules, except that LumiArc will pay any fees it is required by applicable law or those rules to pay for this arbitration provision to be enforceable. You and LumiArc waive any right to a jury trial and to participate in a class or representative action. You may opt out of this arbitration and class-waiver provision by emailing privacy@lumidays.ai within 30 days of first accepting these Terms; opting out does not affect the other provisions of these Terms.

11.4 Jurisdiction. For any dispute not subject to arbitration (or if the arbitration provision above is not adopted or is unenforceable), except where mandatory law provides otherwise, the parties agree to the exclusive jurisdiction of the courts located in Seattle, Washington, USA.

11.5 Consumer Rights Preserved. If you are a consumer and the mandatory consumer protection laws of your place of habitual residence grant you a more favorable governing law or forum, the foregoing does not affect the rights you enjoy under those mandatory provisions.

12. Changes to the Terms and Miscellaneous

12.1 Changes to the Terms. We may revise these Terms from time to time. Material changes will be notified before they take effect via in-app notice, email, or other appropriate means, and the “Version” and “Effective Date” at the top will be updated. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms; if you disagree, please stop using the Service, and you may delete your account under Section 9. We may record your acceptance of a specific version of the Terms (with a timestamp and version).

12.2 Entire Agreement. These Terms, together with any additional terms or policies expressly incorporated by reference, constitute the entire agreement between you and LumiArc regarding the Service and supersede all prior oral or written agreements. Our Privacy Policy and Consumer Health Data Privacy Policy describe how we process personal and consumer health data; they do not limit any rights you have under applicable law.

12.3 Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. Even if part of these Terms is found invalid as to one user, these Terms remain in full force and effect as to other users.

12.4 No Waiver. Our failure to exercise, or delay in exercising, any right under these Terms does not constitute a waiver of that right.

12.5 Assignment. You may not assign your rights or obligations under these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or transfer of assets.

12.6 Force Majeure. We are not liable for any delay or failure to perform due to causes beyond our reasonable control (including acts of God, or network or third-party service outages).

12.7 Expiration of Claims. To the maximum extent permitted by law, any claim or cause of action arising out of these Terms or the Service must be filed within one year after the claim or cause of action arose, or it is permanently barred — except where the mandatory consumer protection laws of your place of habitual residence grant you a longer period, or where applicable law does not permit shortening the limitation period for a particular claim. The one-year period is tolled while the informal-resolution process under Section 11.2 is pending.

12.8 Export Control and Sanctions. You represent and warrant that you are not located in any country or region subject to a U.S. government embargo, that you are not on any U.S. government list of prohibited or restricted parties, and that you will not use the Service for any purpose prohibited by U.S. export-control or sanctions laws.

12.9 App Store Additional Terms. The App is distributed through the Apple App Store or Google Play. You acknowledge and agree that: (a) these Terms are an agreement between you and LumiArc only — Apple and Google are not parties to these Terms and have no obligation to provide maintenance or support for the Service, and LumiArc, not Apple or Google, is solely responsible for the Service and for providing any maintenance and support for it; (b) your use of the App must also comply with the applicable app store usage rules; (c) for versions obtained through the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple has the right to enforce these Terms against you as a third-party beneficiary; (d) in the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price you paid for the App (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims arising from a failure to conform to a warranty are governed by these Terms; (e) LumiArc, not Apple or Google, is responsible for addressing any claims relating to the App or your possession or use of it, including product-liability claims, claims that the App fails to conform to applicable legal or regulatory requirements, and claims under consumer-protection or similar laws; and (f) if a third party claims that the App or your possession or use of it infringes that third party’s intellectual-property rights, LumiArc, not Apple or Google, is solely responsible for the investigation, defense, settlement, and discharge of that claim.

13. Contact Us

If you have any questions about these Terms, please contact:

LumiArc LLC (Seattle, Washington)
Website: https://lumidays.ai
Privacy, legal, and notices under these Terms (including copyright notices and arbitration opt-out): privacy@lumidays.ai
Support: support@lumidays.ai

← 回首頁